Shipping Policy

Shipping Policy: Fast and Secure Delivery of LED Shoes

At Theledshoes.com, we want to make sure your experience is as smooth and enjoyable as possible, from browsing our collection to receiving your shiny new LED shoes. Below, you’ll find all the details you need about our shipping process, including delivery times, shipping costs, and what to do if something goes wrong.

1. Shipping Methods & Costs

We offer a variety of shipping options to meet your needs. The shipping cost is calculated based on your location, the weight of your order, and the shipping method you choose. The available shipping options are:

• Standard Shipping: Typically takes 3-4 business days
• Expedited Shipping: Typically takes 1-2 business days
• Free Shipping: Available on all the orders Pan India.
  
  

All shipping options will be displayed at checkout, and you can choose the one that best fits your schedule.

Note: Shipping times may vary based on your location and the shipping carrier’s current conditions (especially during peak seasons or holidays).

2. Order Processing Time

We aim to process and ship all orders as quickly as possible. Orders are typically processed within 1-2 business days of receiving payment, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking information.

If you place an order over the weekend or on a holiday, it will be processed the next business day.

3. Shipping Carriers

We partner with reliable carriers to ensure your order arrives safely and on time. Depending on your location and selected shipping option

4. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information so you can monitor your package’s journey. You can use this tracking number on the carrier’s website to get real-time updates on your order's status.

Please note that tracking information may take up to 24 hours to update after shipment.

5. International Shipping

We are pleased to offer international shipping to many countries worldwide! International shipping rates and delivery times vary depending on the destination.

6. Shipping Restrictions

• We do not ship to P.O. Boxes
  
  
• Some remote or hard-to-reach areas may have limited shipping options or longer delivery times. If this applies to your location, we will contact you with alternative solutions.
  
  

7. Shipping Address

Please ensure that your shipping address is accurate and complete when placing an order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact our customer service team as soon as possible to make corrections.

8. Missing or Lost Packages

While we take every effort to ensure your order is delivered on time, sometimes packages may get lost or delayed during transit. If your order does not arrive within the expected delivery time frame, please check the tracking information first to see if there are any updates.

If the tracking information shows that your package has been delivered, but you haven’t received it, we recommend checking with your local post office or delivery carrier to see if it was left with a neighbor or at a different location.

If your package is still missing, please reach out to our customer service team at [email protected] and we will assist you in resolving the issue.

9. Order Issues & Returns

Return is available upto 30 days from the delivery date. If you experience any issues with your order, such as damaged items or incorrect products, please contact us immediately so we can rectify the situation. Our Return & Exchange Policy provides more information on how to return or exchange products if necessary.

10. Shipping Insurance (Optional)

For your peace of mind, we offer optional shipping insurance at checkout. This ensures that if your package is lost or damaged in transit, you will be reimbursed for the cost of your order. If you choose not to purchase shipping insurance, we cannot be held responsible for lost or damaged packages.

11. Contact Us

If you have any questions or concerns about shipping, feel free to contact our customer service team:

Email: [[email protected]]
Phone: 9485998908
Mailing Address: Number 71, Ward Number 1, Narnaul, Teh-Narnaul, Dist-Mahendragarh

Thank you for shopping with Theledshoes.com! We are committed to getting your new LED shoes to you as quickly and safely as possible. Shine bright!